Welcome to SoundBiteBlog.com. This website focuses mainly on providing Real Estate, Mortgage, and Local Area information for consumers and residents in Western Puget Sound, we also share our passions, expertise, and practical insights on Internet marketing and technology, including social media/networking, SEO, website design, and custom web applications. SoundBiteBlog is an award-winning joint venture between Mark Flanders of Pastik Design and Rich Jacobson of Windermere Real Estate / West Sound, Inc.

Within the pages of SoundBite is an eclectic collection of articles covering a wide variety of topics we hope you'll find interesting, engaging, and helpful. Rich is committed to relentlessly representing his client's best interests and empowering them to make informed decisions. Mark finally decided what he wanted to do when he grew up and gets excited when the code he's written solves a customer's problem with blinding efficiency!

Passion in Public Office – A discussion with Kitsap County Assessor, Jim Avery

May 29th, 2008 by Mark Flanders

Kitsap County Assessor logoIf you would have told me yesterday that a conversation about Kitsap County Property Taxes and the process behind the machine would fascinate me, I would have given you a tolerant smile.

Today, on the other hand, fresh from a 90 minute discussion over coffee with Jim Avery and Rich Jacobson, I have a different view altogether. Jim is clearly passionate about what he does. And it’s tough to not respond in kind to his obvious enthusiasm. Maybe it was the caffeine that had us all talking so fast, but I doubt it. Jim has the rare fascility of making a subject you would think of as drier than toast, interesting.

We covered quite a bit of territory over coffee including:

  • How accurate are tax assessments
  • How does the Senior Citizen Exemption work and how many people does it affect
  • 2 huge holes in the Zillow Valuation Model for Kitsap County Properties
  • How many property owners challenge the County Assessment each year
  • What happens when they do

There was way more to cover than just this. But it will take me a little time to digest what was discussed and even more time to write a post as interesting as the conversation. Stay tuned though, if you have had questions about Kitsap County’s process for establishing how many dollars you will spend for your Property Taxes, we’ll try to get them answered in a following article.

Mr. Avery has also written a guest article SoundBite will be publishing, full of information about what he and his Department do all day.

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Pragmatic property pricing in Kitsap County

May 28th, 2008 by Mark Flanders

All over the county you can see real estate with for sale signs that have been languishing for months. Is it just another sign of a slow market? Or is it the more subtle sign of too aggressive pricing in what has become a Buyer’s Market? Astute real estate sellers keep emotion out of the process. They don’t look back at what used to be with longing for “the good ol’ days”. Pricing real estate based on today’s market is critical to a quick sale.

Selling your property quickly in a slow market does not mean you need to give it away at fire sale prices. It does mean you need to be pragmatic. You need to learn what the real value of a home is.

When reality and fantasy clash

Owning real estate in Kitsap County or anyplace else in a Seller’s Market is exciting. We mentally count the money we are making, as we imagine what price we can (maybe, might, if-everything-goes-right) place on our property. We mentally spend the imaginary money! That’s even more fun. Almost as good as the real thing. We gleefully congratulate ourselves on being property owners in a rising market. And then, we make a mistake. We start believing the fantasy, and resenting the reality. Fantasy feels so much better!

Don’t get me wrong, I like to daydream as well as the next guy. It’s fun. I’ve spent hours with a calculator figuring out what I could (might, maybe, if-everything-goes-right) make on investments I’ve considered. I’ve gotten all animated, talking a mile a minute, to my long-suffering wife and any friends within earshot about what I believed was the next, greatest investment. Whew, it’s fun to float that imaginary balloon! But, of course, that’s not reality, that’s fantasy. They each have a valuable place in my life. Real Estate though, is no place for the fantasy.

The difficulty (and rising angst) comes when we realize our market has changed. We are no longer in a Seller’s Market. We’re now in a Buyer’s Market. Without our noticing, and seemingly overnight,  the real estate market shifted, and our imaginary “profit” begins to slip away. And, we don’t like it one little bit! Few people easily give up profit daydreams.

Let’s price it high and see what happens…

This is often the first thing sellers will try in a market that has slipped away from them. It can be a serious mistake! Pricing a property too high in a competitive real estate environment only accomplishes one thing. It gives all the realtors a property to use to illustrate why other properties (not yours) are a better value. Imagine this conversation:

Mr and Mrs Jones, we have 3 beautiful homes to look at today. They are all about the same size, in similar neighborhoods. But, as you’ll see, there is quite a bit of difference in the prices. I’ve saved the best value for last. We’ll look at the most expensive of them first.

And off Mr and Mrs Jones go, to look at your house. It’s the first one on the list!

This all-to-often scenario is still being played out around Kitsap County today, even though the Seller’s Market slipped away almost a year and a half ago! Don’t forget, for every month a house sits unsold, another mortgage payment needs to be made. Time is eating up the profit.

What happens next is perfectly natural when you think about it.

The market leaves it behind!

Everything from an apple to designer jeans will get “stale” the longer it is “on the shelf”. Real Estate is no different.  When we go to the local grocery store we innately avoid the merchandise we saw there last week. We want the fresh stuff! Fresh is always better, right? It doesn’t take long for merchandise to get stale. You will pass up apples that are a week old, jeans that are last season’s, corn that is several days old and houses …. well, 3 or 4 weeks is a long time in the real estate market. Real Estate Agents also tend to look past “stale” merchandise. It’s almost instinctive. I have no doubt if I were an Agent, I would do the same.

Day after day, Realtors go to the office, grab a cup of coffee, fire up the computer and begin browsing through properties listed for sale, mentally comparing them with the needs of their clients. As they browse through the list of properties, it’s perfectly natural for them to browse right past the property they saw yesterday, as well as the properties from last week and the properties from last month are all but invisible.

Don’t let your house become invisible. While a price reduction later might get some attention, it won’t have the impact that pricing right will. The market is impersonal. It will take no notice of what you want.

Enthusiasm Sells!

Have you ever noticed how hard it is to resist a salesperson who is excited about the product they sell? Their enthusiasm is contagious. There is an irresistable feeling of excitement. Colors seem brighter and features take on new value. It doesn’t matter if the product is a mattress, a tuba or a house. Enthusiasm gets attention.

A well priced property creates enthusiasm in Real Estate Agents. They eagerly grab the phone, calling their clients to share the details of a property that is freshly listed with a fair price. Now, your house is the last one on the “Jones” list. Other properties are used to highlight what a good value your property is!

Stories from the “Glory Days” are just a distraction

While there are stories of homeowners making $50,000, $100,000 or even more in a few short years investing in real estate, it’s not normal. If it was, thousands of people here in Kitsap County would be very wealthy. But that is not the case. These stories are passed around like urban legends, gaining weight as the go. But unless you have spoken with the original seller, remember, they are stories, not fact. They can’t be relied on.

It’s important to gather information from as many sources as possible the ensure you are not over-pricing your house. Several well-known online tools are available (but I wouldn’t rely on them). The county courthouse is not too far away (a much better source, but time consuming). Tthe best source of up-to-the-minute information is the Realtor community. Realtors have access to data about recent sales in every neighborhood in Kitsap. This data is as fresh and as relevant as you could possible want.

In addition, Realtors are often aware of upcoming events that could affect property values. They know when a developer is planning a new tract of homes. 100 new homes in the $250,000 price range will affect the value of the $350,000 house you may be selling a quarter mile away.  Realtors knew of the condominium auction in downtown Bremerton before it got into the local newspapers.

Don’t kill the messenger

I’ve had the good fortune to work with several exceptional Realtors in the last 5 years. It is uncanny how accurate a good Agent’s opinion of value is. Even though the Agent has never spoken to the Appraiser, the Agents original estimation of what a home is worth, is consistently within a few thousand dollars of the final Appraisal. By that I mean within $2,000 to $5,000. Not within $10,000 to $20,000.

Unfortunately, many sellers are still trapped in stories of the Glory Days. When the best source of information (real estate agents) doesn’t tell them what they want to hear, the Agent becomes the bad guy.

Everybody loses when this happens. The seller loses time. The Realtor loses heart.

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Being MeMe’d – E-mail Chain Letters on Steroids

May 27th, 2008 by Rich Jacobson

Let me start of by saying “Thanks a Million!” to Matthew Rathbun of Client Centric Real Estate for forcing me into this. I’m not usually a big fan of such online frivolities, but since it came from Matt, what the heck!

In case you’re in the dark, for all the lowdown 911 on the current virtual craze know as MeMe’s, GO HERE.

Question 1: Who is your favorite Musical Artist?

Actually, my musical tastes are rather eclectic. I like classic rock – Kansas, Doobie Brothers, Fleetwood Mac, Beatles, and then it diversifies from there into Harry Connick, Jr., Sting, Jim Brickman, Relient K, Giovanni Peroglesi, John Rutter, Hillsong United, David Crowder, Joel Hanson, Matthew Ward, Michael Omartian, Switchfoot, Mae, and so many more!….

Question 2: Who is my favorite Artist?

I guess I should be more of an art aficionado than I am. While I don’t necessarily have any preferred artists, I do very much appreciate art, and the skill/talent that goes into creating it. My youngest son, Luke, is pretty gifted at drawing, especially sports figures.

Question 3: Who is My Favorite Blogger?

Wow, this is a tough one. Ask me a couple years ago, it might have been easier. For Social Media in general, I like Chris Brogan of ChrisBrogan.com; Joel Burslem, Marketing Director for Inman News on Future of Real Estate; Michael Arrington of TechCrunch; any of the very talented Gang over at AgentGenius; and my SoundBiteBlog co-conspirator, Mark Flanders (if he ever decides to start writing again!).

Question 4: If you could meet anyone (dead or alive), who would it be and what is interesting about them?

Hmmm, the late D. Martyn Lloyd-Jones, pastor of Westminster Chapel and renowned Bible expositor. He preached a series of Friday night sermons from the book of Romans, spanning 13 years, that dramatically changed my own personal theology.

The Apostle Paul. I would get his take on Reformed Theology, and find out how many petals his TULIP has.

Robert Downey, Jr. – I don’t think there is another actor in our generation (besides Tom Hanks) with so much natural talent and ability, but who has seemingly squandered so much of his life in destructive pursuits. What’s he doing now to stay focused and out of trouble?

Question 5: What did I want to be when I grew up?

Well, let’s see…I wanted to be a Forest Ranger, a Disc Jockey, a drummer in a rock band, and a preacher.

Question 6: What is the most interesting piece of Trivia that I know?

Three independent research studies have been carried out to determine how many licks it takes to get to the center of the Tootsie Roll Pop. Engineering students at Purdue University devised a “licking machine” that showed an average of 364 licks were needed to get to the center. Using 20 human volunteers, the figure was 252. A doctoral student at the University of Michigan created another licking machine and came up with an average of 411 licks.

Question 7: If you could live in any point of history when would it be and why?

From reading books like “Pillars of the Earth” by Ken Follett, and “TimeLine” by Micheal Crichton, the Medieval Period has its appeal. Or perhaps, during the 1st or 2nd Great Awakenings, time of amazing revival across Europe and the American Colonies.

Question 8: What is the most interesting job you’ve every had?

I once worked for a small, privately owned corporaton, and started as a Regional Sales Manager, responsible for a 4 State territory in the Midwest. Based on my successes, I was transferred to a new manufacturing plant in Lawrence, KS, and was promoted to Product Manager for a newly acquired line. In a few short years, we took that product line from annual sales of $300K up to over $12M. It was an amazing ride! Later, I became Export Sales Manager, made several trips overseas, and then was given title as the National Marketing Manger, with oversight over all corporate marketing/advertising.

Some parting thoughts:

I am indebted to my wife of 25 years this coming July, for loving me in spite of my numerous failings, and for having such a wonderfully positive impact on our four amazing kids. They say that behind every successful man is a good woman. I would be nothing, going nowhere, without her undying love and support.
And now, I have to tag 8 more people to perpetuate this Meme (oh joy!)

Soli deo Gloria….Sparky

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Broke Brokers, Impatient Sellers, and Low-Ball Buyers

May 21st, 2008 by Rich Jacobson

As the market continues to correct itself, the usual suspects typically surface.

BROKE BROKERS
closed-sign.jpgBrokerages are closing or consolidating. Several of our local real estate offices are playing ‘Musical Chairs.’ Many agents are switching from offices that charge rather exorbitant desk fees, over to the more traditional split commission agencies. The Agent exodus which started last Summer continues to build up momentum. Many of the “Get Rich Quick” set have come to the stark realization that there is no quick anything in this business. It takes hard work, commitment, and perseverance. Real Estate is not for the faint of heart. So long, farewell, Auf Wiedersehen Goodbye!piggy-bank.jpg

IMPATIENT SELLERS
Most of the more astute Sellers are now coming to the conclusion that the market has shifted. Pricing and preparation are ‘everything’ to achieving a successful sale. Gone are the days of “Well, let’s just put it on the market and see what happens.” The next tendency that Sellers need to avoid like the plague is price reductions. Price your property right from the start. It’s not what ‘You,’ the Sellers, think the house is worth, or what your neighbor’s house sold for last year. The market determines the price. What are people willing to pay ‘today’ for your house? In a slowing market, Buyers can find themselves in a game of ‘catch up,’ and always ending up a few steps behind the market.

stick-up.jpgLOW-BALL BUYERS
And lastly, slowing markets breed over-demanding ‘low-ball’ Buyers. Don’t get me wrong. I have nothing against getting a good deal. In fact, that’s a big part of my role as a licensed real estate professional – skillfully negotiating the very best price for my clients, whether Buyers or Sellers. Let’s face it, everyone likes to think they got a sweet deal. But if a Seller has done their homework, priced the home aggressively, properly prepared the home to show well, etc., why insult them or waste their time with a ridiculously low offer? With that said, I recognize that there may actually be those rare occasions where a particular property has been languishing on the market for an extended period of time, and the Sellers are much more motivated or desperate to sell. Bargains are always out there. Just don’t unduly penalize the efforts of a hardworking Seller just because you want to be a greedy Buyer.

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Can Nice Blogs really finish First?

May 14th, 2008 by Rich Jacobson

As an avid blogger, it’s been an interesting ride thus far. Technology has been advancing rather rapidly in the real estate industry, and the early adapters are usually the ones who benefit the most. I’ve always prided myself on embracing the latest and greatest. So when the marketing paradigm shifted to Web 2.0, I jumped in with both feet! Static went dynamic. The need/demand for interactivity made conversational blogging a perfect venue for meaningful exchange with today’s computer-savvy consumer.elvis.gif

But blogging has an established tradition of stimulating somewhat ‘lively’ debate. Access any number of popular political blogs, and you’ll quickly discover what I mean. While viewpoints and opinions are freely shared, so are vicious barbs and slanderous jabs. Personal attack and public humiliation seem commonplace. And unfortunately, many times, it appears that the ones who are the most ’successful,’ or at least generate the greatest amount of traffic/comments, tend to be the ones who are the most caustic, abrasive, and condescending of the bunch.

Things are a bit more sedate in the Realty Blogdom. However, I have noticed here lately, a few similar trends. Some of the blogs that appear to create/attract the most interest, tend to be overly critical and negative. Sensationalist and provocative titles are employed. Targets are chosen and eviscerated before the viewing public, and all for the sake of ranking. Forget about helping to empower and educate the consumer. We’re having way too much fun dragging someone’s character in the mud!

It reminds me of a guy I used to work with in a previous life. I’ll call him ‘Elvis’ because he loved ‘The King,’ even to the point of sporting huge pork chop sideburns. “Elvis’ was God’s gift to the business world. I had the privilege of accompanying him on a week long sales road trip from Hell. As we traveled along, he confided in me that God had blessed him with superior intelligence. But that his penance in life was to put up with everyone else’s ignorance (his exact words!).

There are some blogs/blog authors who are like that. They’re obviously graced with tremendous smarts and a wonderfully endowed vocabulary. But they seem to be lacking somewhat in the humility department.

So I guess my question is this: Can Nice Blogs finish first? Or do I have to be abrasive and demeaning to succeed? Do we pander to the publics obsession with sensational, provocative, and controversial? Do we sacrifice substance for traffic/ranking? Is content still the King, or is it my buddy, Elvis?