We were pressed for time. My Out-of-State Buyers had only a few days, and were on a whirlwind schedule. They scoured the Internet from a coffee shop wireless connection, and threw a few more candidates into the mix.
It ended up being like that VISA commercial, where everyone in the store is using their VISA card, and then the one guy tries to use cash, and the whole place shuts down from the log jam.
I called one of the last minute entries. The ‘phone-to-show’ number was the Listing Agent’s cell number. I got his voicemail:
“Hi! This is Rich Jacobson of Brio Realty. I was wondering if I might be able to schedule a showing for your listing on Jones Street for later this afternoon. I have some Buyers from out of town, and they would like to see the house.”
I got a return phone call later that day:
“Hi, This is Bill from XYZ Real Estate. Here are the showing instructions for the Jones Street property. Monday, Wednesdays, and Fridays from 5:30pm to 7:00pm, Tuesdays and Thursdays from Noon to 2pm, and Saturdays and Sundays after 7pm.”
…..The brakes on the Home Tour bus came to a screeching halt!!!!…..
It amazes me, given the current market conditions (slow as molasses going uphill on a cold day), why anyone would create obstacles to prevent a home from being shown?
Typically here in our market, the ‘phone-to-show’ number is the Seller’s phone. The Buyer’s agent calls and sets up the showing appointment with them directly. This eliminates one more step in the communication chain. Some Listing Agents prefer to have their cell phone as the ‘phone-to-show.’ This isn’t necessarily an issue, as long as the Listing Agent is readily accessible. But then, the Listing Agent still has to call the Sellers, obtain permission, then call the Buyer’s Agent back. This can sometimes cause delays.
In a slow market, where you have tons of inventory, and lots of homes competing for the same pool of Buyers, Sellers need to do everything within their ability to make the showing process easy and painless for Buyers and their Agents. That means removing any potential obstacles that may exist.
Now, obviously, this doesn’t mean, as a Seller, that you do anything that compromises your safety. Don’t ever allow anyone in through your front door who can’t establish their professional standing as a licensed real estate professional. Always have them activate the Lockbox first, to ensure they can properly/legally access the key, and provide digital record of their visit.
As a Seller, you need to be as accommodating as possible if you’re going to successfully compete with other homes on the market.
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Posted in Buyers, Poulsbo Real Estate, Real Estate Bites, Sellers | 6 Comments »