Welcome to SoundBiteBlog.com. This website focuses mainly on providing Real Estate, Mortgage, and Local Area information for consumers and residents in Western Puget Sound, we also share our passions, expertise, and practical insights on Internet marketing and technology, including social media/networking, SEO, website design, and custom web applications. SoundBiteBlog is an award-winning joint venture between Mark Flanders of Pastik Design and Rich Jacobson of Keller William West Sound.

Within the pages of SoundBite is an eclectic collection of articles covering a wide variety of topics we hope you'll find interesting, engaging, and helpful. Rich is committed to relentlessly representing his client's best interests and empowering them to make informed decisions. Mark finally decided what he wanted to do when he grew up and gets excited when the code he's written solves a customer's problem with blinding efficiency!

Foreclosure Relief – WA Department of Revenue Reverses Stance

January 14th, 2009 by Mark Flanders

Another sign of the times appeared yesterday when Washington State’s Department of Revenue reversed it’s position on how and when it collects the Real Estate Excise Tax (REET) in real estate transactions involving a Short Sale.

A Short Sale is the name for a Real Estate transaction where a seller, heading into Foreclosure, agrees to sell his/her home for less than the amount of money  owed on the property. Short Sales are complicated transactions which must involve not only the Seller and the new Buyer, but the mortgage holder as well. In a Short Sale, the mortgage holder must also agree to accept a sale price that may be significantly below the amount owed on the property.

The difference between the amount owed and the amount generated by the sale, known as a deficiency balance, is sometimes “forgiven” (the seller is not required to pay the lender), and most times not forgiven (the seller still owes money after the sale to the original lender).

To add injustice to injury, before yesterday, the WA DOR imposed the Real Estate Excise Tax on the deficiency balance as well as the sale price. In other words, not only did someone lose their home while continuing to pay a mortgage lender, but the State of Washington taxed the homeowner on the amount of money still owed to the lender. (The IRS does something similar to this, but that is another story)

This practice changed yesterday when the Department of Revenue issued it’s reversal of previous policy in the Short Sales – Letter to Stakeholders. This letter explains that the DOR will no longer require Escrow Agents to collect the Real Estate Excise Tax on deficiency balances. It goes further to provide contact information for sellers who were charged the tax in the past.

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Real Estate Listing Embellishment 101

January 2nd, 2009 by Rich Jacobson

Last week I was going through our local MLS (Northwest Multiple Listing Service), checking up on some newly listed properties out in Seabeck WA, when I came across the following description another Agent had used for a home she was marketing:bridge

Adventures await in the plushly landscaped backyard. Indiana Jones-type bridge spans adjoining creek

Okay, so what the heck is an ‘Indiana Jones-type’ bridge? And is this something that I would necessarily want to promote as a valued feature? As I seem to recall, the bridge in “Indiana Jones and The Temple of Doom” was highly unstable and hazardous!

Here on the picturesque Kitsap Peninsula, surrounded by the scenic waterways of the Puget Sound, views can be a critical feature of a home and impact a home’s valuation significantly. One of the common phrases you’ll encounter as you read through the various listing data sheets on the NWMLS is the term ‘peek-a-boo‘ view.

Now just what exactly constitutes a ‘peek-a-boo’ view?

Translation:   “If you stand tipee toe on a 10 foot ladder in the dead of Winter when all the leaves are gone, and strain your eyes, you just might possibly see something that remotely resembles water.”

Many of the homes in the Seabeck WA area have stunning views of the Olympic Mountain Range or Hood Canal. Once I found a photo on the MLS of a home for sale in Seabeck that had an expansive view of Hood Canal and the Olympics. But when I looked at the location address, I knew that the potential for the view in the photo was highly suspect. When I actually toured the property firsthand, my suspicions were confirmed. The only way you could replicate the view from the photo was to rent a cherry picker and snap a shot from on top a 50 foot boom!

I am a firm believer in telling the truth about my listings – good, bad, or indifferent. I want the pictures that I take and use to market my Seller’s home to be an accurate representation of what you’ll actually see when you tour the home. What you see is what you get.

Gee, what a concept!

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“Symphony of Success” – Closings in Today’s Market

June 26th, 2008 by Rich Jacobson

I recently posted an article on the well known platform Agent Genius regarding my observations on the current difficulties associated with ‘doing’ real estate business in today’s troubling market. It just seems as though nearly every transaction is filled with its fair share of relentless challenges and hurdles to overcome. It takes a concerted effort and dogged persistence to forge through all the obstacles, and achieve closure.

The basic gist of my other article was that, given the numerous variables involved in a standard real estate transaction, that there are so many elements outside of my ability as a Real Estate Agent to control. Even though I may try to the very best of my ability to orchestrate a smooth deal, there are times when something goes south, and a contract falls apart.

It’s at times like this when you learn to appreciate the value that ‘other’ professionals bring to the table.

As a Buyer’s Agent, perhaps your most vital asset is a knowledgeable Mortgage Loan Officer. In today’s business climate especially, with loan underwriters tightening their requirements, and changing funding conditions mid-stream, it’s imperative to have someone who can stay on top of the almost ‘daily’ loan shifts, and resolve any issues quickly as their arise. Even some of the ‘cleanest’ files are now subject to intense scrutiny, and are in need of constant, diligent oversight.

The next major key to a successful transaction is the Real Estate Agent on the other side of the fence. While, as true professionals, we both understand that we owe our primary fiduciary/statutory duties to our clients, to solely represent ‘their’ best interests, we also strive to treat one another with honesty and respect. We both want to see our clients succeed, and achieve their buying/selling goals. As such, we both ensure that communication between our two parties is efficiently clear and prompt. Neither of us allows egos or attitudes to get in the way. We both understand the bigger picture, and work together towards that goal. We work collectively/cooperatively at resolving issues or potential problems.

I’ve found that a skilled Escrow Officer can make a huge difference in the process as well. Many times they have the ability to diffuse a potentially heated problem during the signing. They offer a very calm and reassuring presence to the equation. Their organizational talents provide for a more stress-free experience for our clients.

A qualified Home Inspector is also worth their weight in gold. You want someone who can effectively evaluate a home’s condition, and provide a detailed analysis of any discrepancies. A good inspector knows that he is under contract to the Buyer, and works for the Buyer, not the Agents. They can diplomatically point out any deficiencies that may exist with the home without unduly sabotaging the potential sale.

An effective Real Estate professional is like the conductor of a symphony, helping all the players to perform to best of their ability, but ensuring that they all follow a common score!

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How exactly does the Assessor value Residential Property?

June 2nd, 2008 by Mark Flanders

First allow me a personal comment.  I came into this job ten years ago following eight years in the real estate business as both a sales associate and managing broker.  I knew how to do a CMA for prospective sellers (and buyers) and I had a fairly good idea how the fee appraisers did their job.  I knew nothing about mass appraisal as done in the assessor’s office.  I was immediately impressed by the sophistication of mass appraisal and the standards established by the International Association of Assessing Officers (IAAO).

 Mass appraisal can be a complex process but let me try to simplify it for the purpose of universal understanding.  I’d first like to make a comparison to CMA’s and fee appraisals.  The CMAs and fee appraisals select sales of properties (usually three) similar to a property being evaluated and then make necessary adjustments to the sale prices in order to match the subject.  In mass appraisal all valid sales within a neighborhood or other grouping of properties are used.  I will try to explain in a simple way how this is done.  There are two key ingredients mass appraisal:

  • A database is built containing information (characteristics) important to value on each of 112,000+ properties in the county.  We call the characteristics variables and work hard to ensure the accuracy of the data.  Although we use others, those variables most important to value are lot size, and view quality, plus dwelling size, quality, style, condition and age.  With the land and view classifications we use actual sales of vacant and improved parcels to develop base land rates and view quality adjustment factors.  With the dwelling and other site improvements we use national cost and depreciation rates.  These rates allow us to account for the relative differences of all properties in their individual characteristics.
  • Step two is to annually adjust the result derived from step one to the actual market in Kitsap County.  We do this by dividing the county into about eighty market neighborhoods, measuring the previous year’s sales against our current assessed value, and then make global adjustments (up or down) to all properties within each neighborhood.  In this process the important variables mentioned in step one are also tested using the same measuring of sales to assessed value to make sure that the rates are working appropriately.  It is important to understand the timing of our value determinations.  The value for which this year’s taxes are based is our conclusion of value on January 1st last year.  This means that the value used for taxes due on April 30th is actually a value from 16 months ago.

 In the interest of brevity I have not discussed the way in which we adjust unique properties using land influence factors and dwelling relative desirability factors.  I have also not discussed the appeal process, where we actually do a mini fee appraisal to verify that our rates and adjustments are producing a reasonable result.  And I have not discussed the mass appraisal of commercial properties, where we rely most on an income approach.  I welcome further discussion on this from any and all readers.

Guest Author

Jim Avery
Kitsap County Assessor
360.337.7085 or javery@co.kitsap.wa.us
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Pragmatic property pricing in Kitsap County

May 28th, 2008 by Mark Flanders

All over the county you can see real estate with for sale signs that have been languishing for months. Is it just another sign of a slow market? Or is it the more subtle sign of too aggressive pricing in what has become a Buyer’s Market? Astute real estate sellers keep emotion out of the process. They don’t look back at what used to be with longing for “the good ol’ days”. Pricing real estate based on today’s market is critical to a quick sale.

Selling your property quickly in a slow market does not mean you need to give it away at fire sale prices. It does mean you need to be pragmatic. You need to learn what the real value of a home is.

When reality and fantasy clash

Owning real estate in Kitsap County or anyplace else in a Seller’s Market is exciting. We mentally count the money we are making, as we imagine what price we can (maybe, might, if-everything-goes-right) place on our property. We mentally spend the imaginary money! That’s even more fun. Almost as good as the real thing. We gleefully congratulate ourselves on being property owners in a rising market. And then, we make a mistake. We start believing the fantasy, and resenting the reality. Fantasy feels so much better!

Don’t get me wrong, I like to daydream as well as the next guy. It’s fun. I’ve spent hours with a calculator figuring out what I could (might, maybe, if-everything-goes-right) make on investments I’ve considered. I’ve gotten all animated, talking a mile a minute, to my long-suffering wife and any friends within earshot about what I believed was the next, greatest investment. Whew, it’s fun to float that imaginary balloon! But, of course, that’s not reality, that’s fantasy. They each have a valuable place in my life. Real Estate though, is no place for the fantasy.

The difficulty (and rising angst) comes when we realize our market has changed. We are no longer in a Seller’s Market. We’re now in a Buyer’s Market. Without our noticing, and seemingly overnight,  the real estate market shifted, and our imaginary “profit” begins to slip away. And, we don’t like it one little bit! Few people easily give up profit daydreams.

Let’s price it high and see what happens…

This is often the first thing sellers will try in a market that has slipped away from them. It can be a serious mistake! Pricing a property too high in a competitive real estate environment only accomplishes one thing. It gives all the realtors a property to use to illustrate why other properties (not yours) are a better value. Imagine this conversation:

Mr and Mrs Jones, we have 3 beautiful homes to look at today. They are all about the same size, in similar neighborhoods. But, as you’ll see, there is quite a bit of difference in the prices. I’ve saved the best value for last. We’ll look at the most expensive of them first.

And off Mr and Mrs Jones go, to look at your house. It’s the first one on the list!

This all-to-often scenario is still being played out around Kitsap County today, even though the Seller’s Market slipped away almost a year and a half ago! Don’t forget, for every month a house sits unsold, another mortgage payment needs to be made. Time is eating up the profit.

What happens next is perfectly natural when you think about it.

The market leaves it behind!

Everything from an apple to designer jeans will get “stale” the longer it is “on the shelf”. Real Estate is no different.  When we go to the local grocery store we innately avoid the merchandise we saw there last week. We want the fresh stuff! Fresh is always better, right? It doesn’t take long for merchandise to get stale. You will pass up apples that are a week old, jeans that are last season’s, corn that is several days old and houses …. well, 3 or 4 weeks is a long time in the real estate market. Real Estate Agents also tend to look past “stale” merchandise. It’s almost instinctive. I have no doubt if I were an Agent, I would do the same.

Day after day, Realtors go to the office, grab a cup of coffee, fire up the computer and begin browsing through properties listed for sale, mentally comparing them with the needs of their clients. As they browse through the list of properties, it’s perfectly natural for them to browse right past the property they saw yesterday, as well as the properties from last week and the properties from last month are all but invisible.

Don’t let your house become invisible. While a price reduction later might get some attention, it won’t have the impact that pricing right will. The market is impersonal. It will take no notice of what you want.

Enthusiasm Sells!

Have you ever noticed how hard it is to resist a salesperson who is excited about the product they sell? Their enthusiasm is contagious. There is an irresistable feeling of excitement. Colors seem brighter and features take on new value. It doesn’t matter if the product is a mattress, a tuba or a house. Enthusiasm gets attention.

A well priced property creates enthusiasm in Real Estate Agents. They eagerly grab the phone, calling their clients to share the details of a property that is freshly listed with a fair price. Now, your house is the last one on the “Jones” list. Other properties are used to highlight what a good value your property is!

Stories from the “Glory Days” are just a distraction

While there are stories of homeowners making $50,000, $100,000 or even more in a few short years investing in real estate, it’s not normal. If it was, thousands of people here in Kitsap County would be very wealthy. But that is not the case. These stories are passed around like urban legends, gaining weight as the go. But unless you have spoken with the original seller, remember, they are stories, not fact. They can’t be relied on.

It’s important to gather information from as many sources as possible the ensure you are not over-pricing your house. Several well-known online tools are available (but I wouldn’t rely on them). The county courthouse is not too far away (a much better source, but time consuming). Tthe best source of up-to-the-minute information is the Realtor community. Realtors have access to data about recent sales in every neighborhood in Kitsap. This data is as fresh and as relevant as you could possible want.

In addition, Realtors are often aware of upcoming events that could affect property values. They know when a developer is planning a new tract of homes. 100 new homes in the $250,000 price range will affect the value of the $350,000 house you may be selling a quarter mile away.  Realtors knew of the condominium auction in downtown Bremerton before it got into the local newspapers.

Don’t kill the messenger

I’ve had the good fortune to work with several exceptional Realtors in the last 5 years. It is uncanny how accurate a good Agent’s opinion of value is. Even though the Agent has never spoken to the Appraiser, the Agents original estimation of what a home is worth, is consistently within a few thousand dollars of the final Appraisal. By that I mean within $2,000 to $5,000. Not within $10,000 to $20,000.

Unfortunately, many sellers are still trapped in stories of the Glory Days. When the best source of information (real estate agents) doesn’t tell them what they want to hear, the Agent becomes the bad guy.

Everybody loses when this happens. The seller loses time. The Realtor loses heart.

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